Experienced Operation Manager and Academic Researcher [PhD student].
Having completed Master's degree and two diploma in Clinical Psychology.
I have accumulated many experiences in Hospitality, Customer Service, Administration management, Human Resources and PTSD counseling.
I am highly organized, detail-oriented, and used to manage multiple priorities simultaneously.
I am flexible for a lot of travel, booking flights, hotels, trips...etc
sometimes I like the negotiating as I like the sourcing high-end products and fashion and I know how to research and how to order it.
Administration duties via phone or mails is a part of my daily life.
I am seeking for a job not only just to work, but also to align with my main principle in life:
[My abilities will remain limitless as long as I continue the learning and self-development till the last breath in my life]
Notes: I don't have any medical history or infection diseases.
I speak fluent German, English, Arabic and have the Basics of Dutch.
Having complete two diploma, Master's degree and within 15 months I am going to complete my PhD program in Clinical Psychology.
I have been several times to Europe to increase my linguistic skills, attend Business meetings and a Part of my Master was also in Germany.
Extensive experience in providing a consistently high level of hospitality with +10 years of experience with Thomas Cook Group.
Extensive experience of more than one year as Operations Manager at Premier le Reve Hotel with a profound understanding of all administrative tasks.
Two years experience as a Customer Service and Recruiter for English, German and Dutch Market.
Ability to provide a warm and excellent service and dealing with Tolerance and good treatment of any person regardless of his/her culture, religion or race.
Ability to keep a cordial relationship with each Hotel/Palace employee such as the House manager, waiters, housekeeping team, ...etc.
Ability to handle Multi tasks as a daily basis and prioritizes the tasks in a diplomatic manners.
Excellent organization skills.
Excellent Communication skills.
Languages skills.
Teamwork:
Multi tasks handling.
Data Entry
Answering Phones.
Billing.
Scheduling.
Microsoft Office Skills.
Welcoming Visitors.
Calender Management
1- Jenny Clerkin Thomas cook Service Destination Manager in Hurghada till 2019
2- Mr. Khalid Helmy. Reservation manager at Premier le Reve Sahl Hashish
3- Mrs Merihane Ossama. Dutch supervisor at Majorel Cairo.
4- Prof. Dr Mahfouz Abd El Sattar Abu El-Fadl. the vice president of South of Valley university and the supervisor of PhD program.
Reading.
Researching.
Counseling.
Learning languages.
Cooking.
Traveling.
Gardening.
History.
Listening to the Holy Quran especially El Hossary and El Ofassi.
