I am aiming to leverage my academic experience and practical knowledge to work on a team in your
organization to create a positive impact and to ensure that activities are based on the achievement and goals
of the organization. And also, further improving and developing my career.
six years experience in management and the following skills I have garnered in my course of experience.
Multitasking skills
communication skills
customer service
Interpersonal skill
Fast learning
Time management
creativity
Volunteering
Critical Analyst
Teamwork
Operations manager ACG global
2 0 1 8 —2 0 20 • Handled inbound and outbound calls • Handled customer interaction per day, giving detailed, personalized, friendly and polite service to ensure customer retention. • Ensured Customer satisfaction, make sure key Customer Data is properly
documented. • Assisted in team building activities. • Open and maintain customer accounts by recording account information.
Operations manager Nerdy communication: 2020-2023
Resolved product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintained claimants accounts by processing adjustment • Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming deposits and also follow up call to client's.
community involvement, writing, blogging, learning languages, photography, reading, art
traveling
listening
journaling
researching
climate preservation
gender equality
Fishing
Exercising
