My well-developed skills and academic experiences make me an asset to your organization. I have a proven track record of success in client relationship management, customer satisfaction and retention, people management, and astute business knowledge. In my previous roles, I have contributed to strategic planning, delivering measurable improvements in processes, productivity, and costs.
I am particularly proud of my collaborative efforts on team projects, which have resulted in increased sales and improved customer satisfaction. My ability to employ top-notch sales and administration skills has been key to achieving these results. I am confident that I can bring the same level of dedication and excellence to your organization.
In summary, I am a results-oriented professional with a broad skill-set and a commitment to delivering value to my employers. I am excited about the opportunity to contribute to your organization's success.
Proficiency Certificate in Management, 2009 – 2010
Nigerian Institute of Management (Chartered), Nigeria
BTech Geology, 2003 – 2008
Federal University of Technology, Owerri, Imo State, Nigeria
Head, Motor Vehicle Licensing Administration (Aug. 2022
– present), IIRS, Owerri, Imo State, Nigeria
• Achieved a 30% increase in volume of transaction recorded between 2022–2023, exceeded monthly targets by 2-5%, and optimized team productivity with efficient workflow management practices.
Resident Revenue Head, Onuimo LGA (Mar. 2021 – Jul. 2022), IIRS, Owerri, Imo State, Nigeria
• Achieved a 5% increase in revenue by implementing effective strategies, established a comprehensive tax database for all taxpayers, improved tax management, and achieved remarkable results in team productivity.
Assistant Manager/Unit Head – Tax Operations (Oct. 2020
– Mar. 2021), IIRS, Owerri, Imo State, Nigeria
• Achieved a 50% increase in annual filings for companies within the Media, NGOs, Communications and Hospitality Units, evaluated tax computations and payments, and taught effective collaboration techniques.
Writing, selling, speaking, surfing.
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