Operations/People/Customer Management, Backoffice Ops

" Over 3 decades of professional experience spanning across business verticals/geographies, managed people and customers with a metrics driven approach. "
Serial No: 208083

Skills keywords: operations management, customer management, service delivery management, client account management, back office operations
Qualifications:

Masters in International Finance and Retail Management
Bachelor of Commerce

Personal Information:

I radiate good will, enthusiasm, often tapped into being an action-oriented leader and source of inspiration to the teams I lead and I interact with.

Management Skills:

People Management, Customer Engagement/Loyalty Management, Team Management, P & L Management, Service Delivery, Operations Management, Setting up, Public Relations & Communications

Professional Awards/Accolades:

Got promoted in every organization that I have worked with and won many accolades from the leadership team for customer engagement, winning new businesses, people retention at every level.

  • Operations Lead
    Technomax Middle East Engineering LLC
    2 years, 0 months ( Feb, 2022 - Mar, 2024 )
  • Senior Consultant
    Respublica Consulting Services
    3 years, 3 months ( Oct, 2018 - Dec, 2021 )
  • Operations Lead
    Finastra
    1 years, 5 months ( Jan, 2017 - Jun, 2018 )
  • Operations Lead
    R R Donnelley India Outsource Private Limited
    9 years, 4 months ( Apr, 2007 - Aug, 2016 )
Employment Sought: Permanent
Current Location: Dubai - United Arab Emirates
Top 5 countries interested in working in: Cayman Islands, Europe, United Arab Emirates, United States, Virgin Islands, British
Right to work in the following countries: Dubai, United Arab Emirates, United States
Supplementary Information:

I am a Hindu, currently staying alone with no family to support. I am based in Dubai with a valid UAE residency permit. I also hold a B1/B2 visa valid until April 2027. I am looking at leveraging on the varied experience that I have gained over the years to support any organization that encourage multi faceted people with divergent exposures. I am open for any roles where I can add value based on my experience, I have no location or role constraints and can start immediately.

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