Masters Degree in Public Administration
Higher National Diploma in Civil Engineering
Continuing Professional Development Certification in HR
Driven by a passion to serve others, which reflects in both my professional approach and personal life. In my leisure time, I enjoy exploring Dubai.
1. Cross-functional team leadership and coordination
2. Resource Optimization and allocation
3. Performance monitoring and KPI management
4. Stakeholder relationship management
5.Process improvement and document control
6. Risk assessment and compliance management
1. Achieved 25% improvement in service delivery metrics through optimized resource allocation
2. Implemented digital platforms for property management at Khansaheb Properties
3. Reduced operational costs by 12% while increasing productivity by 18% at Zhengzhou Zhongxin Yufeng
4. Improved first-time quality pass rates from 85% to 98% at Nesstra Ghana
5. Successfully managed multiple international work environment across UAE, China, and Ghana
With foundations in Civil Engineering and Public Administration, I aim to specialize in Urban Planning. My current role in Operations Support & Service Delivery complements my technical background, positioning me to contribute to comprehensive urban development projects that combine infrastructure planning with effective public service delivery systems.
