I'm a hospitality professional with over 7 years experience, plus coming from humble backgrounds in Sri Lanka, where hospitality is our core. We do everything as a nation to be more hospitable and so I'm genuinely care and proud of myself for carrying the service badge of honour.
I worked for worlds most prestigious iconic hotels and restaurants and have served many A list celebrities and done with passion so that they leave with a smile.
Customers and luxury experiences
Awarded by Glion hospitality institute Switzerland
Overall score 76
• Explain the development of the luxury industry through time.
• Explore the relationship between luxury brands and their loyal customers in creating luxury
experiences.
• Investigate future market offers that strengthen customer relationships.
• Origins and definitions of luxury
• Cultural perspectives of luxury
• The value of luxury
• The luxury customer experience, including co-creation, personalization, and best practices
• The changing face of the luxury customer experience
• Using data in the luxury industry
Website https://www.futurelearn.com/certificates/scy815q Fin
Introduction to the travel and tourism industry
Completed with overall score 90
Wset level 2
Completed and awaiting results
Currently in Leto cafe and restaurant LLC since AUG 2021
W hotel yas abudhabi ( previously known as yas viceroy where Formula 1 happens)
Since April 2019 to Aug 2021
Beach rotana hotels (flagship hotel of rotana)
Since OCT 2016 to FEB 2019
I'm a big real madrid fan and love watching football and rugby too.
I play lots of sports mainly cricket volleyball, chess ,table tennis.
I'm learning new things on Internet like aircraft investigation after fatal crashes.
