Career
2013-date
Pharmacy Assistant (Voluntary) Medichem Pharmacy, London, UK
• Assisting pharmacy staff in maintaining proper drug storage and security, ensuring high levels in customer service
• Demonstrating good attention to detail; entering patient information and prescriptions onto computerised system
• Answering telephone, assisting with inquiries and providing information of non-drug product information
• Preparing, packaging and labelling prescription medications ensuring highest levels of accuracy
• Assisting in managing inventory systems, placing/receiving orders as required to ensure effective stock management
• Operating till and hand held card devices, processing payments
• Preparing and reconciling third party insurance claims and records
• Assisting on the shop floor, pricing stock and marking products for sale, creating displays
2011-date
Support Worker, Sanctuary Housing Ltd, London, UK
• Providing expert assistance in delivering client care, creating and updating personalised care plan to meet client requirements, handling and dispensing medication
• Liaising with doctors/healthcare professionals, arranging appointments as needed and providing feedback
• Working to establish & maintain a safe/positive living environment, helping residents become independent
• Demonstrating excellent interpersonal and organisational skills, liaising with resident’s families and arranging visits
2010
Quality Control & Assurance Assistant, T.Walers Pharmaceuticals, Pune, India
• Collating and analysing results, reporting out-of-spec results to Quality Assurance managers in timely manner
• Demonstrating excellent attention to detail and methodical approach to working, monitoring and evaluating incoming raw materials, production and processing procedures
• Ensuring compliance with safety policies, procedures and guidelines
• Responsible for collecting and preparing soup for sensory evaluations and maintaining evaluation records
• Collating data, analysing and providing reports of bench top soup samples/finished test kettle soups
• Collecting microbiological swab samples from environmental sites testing for Listeria species
2008-2009
Pharmacy Assistant, Nakoda Medical Store, Pune, India
• Receiving and dispensing prescriptions, ensuring excellent customer service and providing advice as necessary
• Receiving, loading and unloading all incoming goods, checking orders and dispatch notes
• Delivering pharmaceutical products to wide range of external locations (including hospitals, clinical areas)
• Handling telephone and face to face customer/patient enquiries, referring to internal pharmacy contact as necessary
• Preparing medicines aseptically, ensuring compliance with Health and Safety requirements
Education/Qualifications
MSc Pharmaceutical Science, University of Greenwich, UK (2011)
BSc Pharmacy, University of Pune, India (2010)
NVQ Basic Nursing Skills and Health Care Assistant (Level 2), City Gate Training Centre, London, UK (2010)
Languages
English (fluent), Bengali, Hindi, Urdu
