Phone repair technician seeking work in United Kingdom

Previous Employment Details:

TECHNICAL SUPPORT
Sep 2022 - Present
TECH VUE • Casablanca, Morocco
Repair and troubleshoot the issues related to hardware and software
Change the screen, mainboard, battery, camera, backcover, frame
Knowledge in the Level 3 soldering and rework
Order the new materials released from the HQ
make a stock analysis and check the quantity of our local warehouse
Inventory every month to check the stock of spare part
Respond to customer inquiries and assist in troubleshooting and resolving challenges through phone
Resolve the technical issue related to the Built in and 3rd part apps
Resolve the technical issue related to hardware malfunction
Collect the quality feedback from customers and other service centers and send it to R&D department
Respect and check 6s and ESD during the repair with the other service centers
SAV SUPERVISOR
Sep 2021 - Aug 2022
TECH VUE • Casablanca, Morocco
Test and troubleshoot the issues regarding hardware and software
Collect the customers feedback to improve the service image
Check the reception standarization with the service specialist
Transfer the knowledge to our team of technicians
Replacement components such as LCDs, batteries, camera
Record precisely all parts used for repair in our internal system
Dispatch the spare part to other regions
SAV SUPERVISOR
Sep 2020 - Aug 2021
IMEX FOR TRADE AND DISTRIBUTION • Casablanca, Morocco
Testing and diagnosis devices
Repair order management
Check the reception standarization with the service specialist
Transfer the knowledge to our team of technicians
Replacement components such as LCDs, batteries, camera
Record precisely all parts used for repair in our internal system
Dispatch the spare part to other regions