I am a hardworking professional with excellent communication and organizational skills. I have 3+years experience working as part of a customer service team. I have a bachelor's in physics from Heriot-Watt University, Edinburgh. Through my degree I gained a range of numerical, analytical and research skills. I also have a good knowledge of python, SQL and MATLAB.
Physics
Mathematics
Data Science
Communication
Organization
Customer Service
Data Entry
Python
SQL
MATLAB
Typing
MS Excel
Writing
Research
Machine Learning
Team Working
Credit Reporting
MS Word
MS PowerPoint
Senior Credit Specialist
American Express
May 2019 - Oct 2023
As member of of Credit Bureau Unit (Back Office) team reviewed customer financial information and resolved credit reporting disputes.
Met targets working virtually since March 2020, maintaining a high CPH (Cases per hour)
Growing up I lived in 6 countries so I really enjoy travelling and learning about different cultures. I also enjoy reading books and watching movies and shows.
