Mar 2013 Cambridge International College, UK - Diploma in Business Management & Administration
Mar 2005 Cambridge International College, UK - Diploma in Sales Management & Marketing
Oct 2000 - Jun 2004 Institute of Tourism Studies, Malta - Diploma in Hotel Operations Management
Dec 2015 to date
On-board Cruise Sales Associate for Royal Caribbean International
Main responsibilities
Reach and excel revenue team targets in compliance with Royal Caribbean International policies and procedures
Design creative flyers to maximise penetration in all market segments on-board
Actively promote the Royal Caribbean International VISA signature card to eligible guests
Jan 2015 – Dec 2015
On-board Cruise Program Administrator for Royal Caribbean International
Main responsibilities
Support the Cruise Director and manage Wedding and Vow Renewal Programs
Manage all the division’s administration including budgets and purchasing
Compile analysis and reports for all meetings on behalf of the Cruise Director
Jul 2013 – Dec 2014
Office Manager for World Match Ltd, St Julians MALTA
Main responsibilities
Prepare and manage correspondence, reports and documents
Organize and co-ordinate meetings, conferences, travel arrangements
Set up standard operating procedures and co-ordinate the flow of internal and external information
Jan 2013 – Jun 2013
Administrative Assistant for Papaya Ltd – Electronic Money, Gzira, MALTA
Main responsibilities
Provide primary administrative assistance to multiple managers
Prepare for departmental meetings by requesting and setting up conference rooms for meetings
Co-ordinate all travel arrangements for staff when necessary including airline tickets, insurance and hotel rooms as needed, liaise with other departments for the company’s training needs.
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