I am goal-oriented and a result driven individual that strive for successful outcomes on any task given to myself. Having worked with various types of such as consumer base, SME, Enterprise and Wholesale for past 12 years has provided me with the needed skills to succeed in what what ever I do.
I loving working with people and ensuring that their success is the companies success as well. Having worked in the ISP industry for the past 12 years and constantly performing strong results, I am now seeking a new challenge for myself. I can adapt to any situation and can work on any system and platform provided. I love learning new things and constantly seeking new challengers for myself in house.
Project management
Customer service
Helpdesk
Herotel : May 2017 - Current
=>Within the Herotel group I started at the branch called Herotel Sonic and was moved into various rolls including regional project coordinator. I then moved to the head office where I deal with Wholesale clients and suppliers on a daily basis.
WebAfrica: Oct 2013 - Dec 2016
=> Within WebAfrica I started as a customer support agent that assisted clients with support related queries for ADSl, Fibre, Voip and much more. I then moved to the Hosting and Domains team where I ran the Domains department and exceed my growth in that role.
Merchants IINet: Dec 2010 - Oct 2013
=> I started as a billing and sales agent and grew within a few months to doing teir 2 support for fibre, voip, adsl, telephones and IPTv support. I then moved to the provisioning and faults department and assisted with supervising the team and providing training on provisioning and faults.
I love spending time with my family and doing courses online in my free time.
