Having only Graduated in 2019, I know have worked hard in all my previous jobs and internships to develop specific and necessary soft skills for this position. I am a highly organized person, which makes me a great choice to manage marketing and sales positions, having a debt collectors background as well, I Believe I'd also be great help when it comes to helping out in the different field if required.
I am extremely personable, so I feel confident handling phone calls to take on complaints, remember to keep the image of the company high, put all personal misunderstandings aside thus dealing with clients in a very professional manner, email correspondence is also included.
I am also very adaptable. If the executive has a sudden change of plans, I will quickly and confidently handle all the updates to their schedule."
*Associate Degree in Public Relations.
*120 hour TEFL course Certificate.
* Self-taught nail technician.
*Debt Collections Intern-May 2021-to date
To work with customers to collect their outstanding debts for the organization, Organizing and keeping track of customer’s outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers. updating debtors current working situations (eg deceased, retirement on medical grounds etc).
*Telecentre consultant-26th February 2019-26th May 2019
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems.
*Office Assistant (whilst interning)-August-November 2015
Scheduling meetings and appointments, answering the phone, sorting and distributing incoming mail, posting outgoing mail, organizing files, drafting mails and also supporting other staff members.
