Qualified Hopitality and Customer Service Professional

" I'm a dedicated customer service and hospitality professional with over 7 years experience in Front office duties and waiter roles. I'm proficient with several office and front office management software and im recognised for my exceptional communication abilities, quick thinking, inter-departmental communication, multi-tasking and precise time management.
My keen attention to detail, strong interpersonal and strong problem solving skills and my cultural sensitivity as well are matched by my committment to discretion and confidentiality. "
Serial No: 213082

Skills keywords: highly motivated, hard-working individual, positive attitude person, fluent english, customer oriented
Qualifications:

Diploma in Tourism and Hotel Management (University Course)
Uganda Advanced Certificate of Education ( High School Diploma)

Personal Information:

I love the fast paced and dynamic nature of hospitality; i love providing excellent service and creating memorable experiences for guests. I also love learning about different cultures by interacting with guests, meeting new people, also traveling and exploring new hotels and restaurants for inspiration.

Management Skills:

Team work
Excellent communication
Problem resolution
Attention to detail
Driving skills
swimming skills

Professional Awards/Accolades:

Ceritificate reward as best Employee, 2016 at macsedo Resort Hotel
Certificate reward as Head Receptionist, Macsedo Resort Hotel

  • Receptionist
    Macsedo Resort Hotel
    1 years, 3 months ( Jun, 2016 - Sep, 2017 )
Employment Sought: Permanent
Current Location: Kampala, Uganda
Top 5 countries interested in working in: Dubai, Luxembourg
Supplementary Information:

I'm a people loving person, love my family and friends, I'm a christian who is free working in any society, because i believe customer service isnt limited by culture, religion, or race

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