• Technical:
• Results-driven IT Support Engineer with a proven track record of 6+ years in delivering expert technical support and resolving hardware and software issues. Proficient in Microsoft Technologies/Tools with hands-on experience in efficiently deploying and configuring operating systems.
• Personal :
• A quick learner with the capacity to pick up new concepts and previous knowledge in organizing, coordinating, and planning a variety of administrative duties. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment.
Qualification:
MS Office Suite & 365
Installation Configuration
Troubleshooting
Document Support
Office Administration Duties
Project Management
Skills:
Highly adaptable
Willing to Learn fast
Easy-Go attitude
Syscube Technologies Private Limited
IT Support Engineer
Feb 2017 – Mar 2023
Bengaluru, India
Responsibilities:
• Streamlined onboarding processes for new employees by proficiently deploying and configuring Windows 10 operating systems, ensuring a seamless and efficient integration into the company's IT environment.
• Offered comprehensive IT support to clients, encompassing hardware, peripherals, network connections, and external software, resolving issues promptly to enhance user satisfaction.
• Collaborated with vendors to procure and implement new hardware and software solutions, resulting in increased productivity.
• Expertly installed, upgraded, and supported Windows operating systems, authorized desktop applications, hardware, and peripheral equipment, maintaining a reliable and up-to-date IT infrastructure.
• Provided top-notch IT support services, proficiently troubleshooting and resolving system-related issues, ensuring uninterrupted system operations.
• Configured and supported MS-Outlook, optimizing email communication and efficiency for users.
Keywords:
Windows 10, Operating System Deployment, IT Support, Hardware, Peripherals, Network Connections, Windows OS Installation, Upgrade, Troubleshooting, Desktop Applications, MS-Outlook, Email Communication.
Passionate in Driving
Playing Cricket
Exploring places
