I am an enterprising leader with prestigious experience & chronicled success of 18 years in multi-functional roles encompassing Business Operational Excellence, Strategic Retail Sales, Business Development, Store Expansion & Customer Success. Leveraged capabilities in driving growth, crafting & executing strategies, providing direction to ensure sustainable growth through inspiring leadership, rich experience & innovation excellence.
MBA, Masters of Science
Retail Store Operations (LFR, Onmi Channel, Ecommerce), Strategic Business Planning, Vision & Thought Leadership, New Business & project setup, Sales, Business development, Expansion, Business growth, Revenue generation, market penetration, Order fulfilment, Delivery Excellence, Annual Business Planning & Budgeting, Category Management, Visual merchandising, Cost resource & budget optimization, Process improvement, transformation & automation, SLA & KPI Optimization, Customer centricity & satisfaction, Risk assesment & mitigation,
Regional Business Operations Head, Gobillion Services Pvt Ltd, New Delhi, India (An Omnichannel Social Commerce Startup)
Regional VP & Business Head (North), NEML
Assistant General Manager - Omnichannel & Ecommerce Order Fulfilment & Delivery Operations, Reliance Retail Ltd
Assistant General Manager - Retail Store Operations, Reliance Retail Ltd
Sr. AGM - DC/ Store Operations, Metro Cash & Carry India Pvt Ltd
Store Manager, Reliance Digital Retail Ltd (LFR - Electronics)
Asst. Store Manager, Big Bazaar (LFR, Hypermarket)
Sr. Officer - New Projects (Rural Agri Stores), Godrej Agrovet Ltd
Travel, Music, Table tennis, Cricket
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