Throughout my career, i 've successfully navigated various roles in ticketing, marketing and operation showcasing adaptability and a strong work ethic. My ability to excel in high-pressure environments is matched only by my dedication to fostering teamwork and open communication.
Reservation management : Demonstrated proficiency in managing reservations, handing inventory, and ensuring smooth coordination between various stakeholders. Customer Service :Proven Track record of delivering exceptional customer service, enhancing guest satisfaction, and resolving inquiries efficiently. Central Reservation System (CRS):Skilled in utilizing CRS systems fo managing bookings and optimizing inventory. Microsoft Office: Competent in using Microsoft office for various administrative tasks. Marketing : Experienced in market research, strategic planning, promotion, and customer relationship management. Operations Management: Skilled in sales support, inventory management . quality control, process improvement, and risk management. Teamwork and Communication: Ability to thrive in high-pressure environments and collaboration with team members. Continuous Improvement: Committed to continuous learning and improvement of operational efficiency and customer satisfactions. Emergency Response: Capable of effectively responding to emergency situations, ensuing minimal disruption to operation and guest experience.
Reservation Executive: As a reservation executive, your main activities and responsibilities typically revolve around managing reservations and ensuring smooth coordination between various stakeholders.
In my spare time. I enjoy exploring new destinations and immersing myself in different cultures. Traveling is not just a career for me it's also my passion. Whether it's hiking through national parks, sampling local cuisines or discovering hidden gems in bustling cities, i find joy in every adventure. Photography is another interest of mine as if allows me to capture the beauty of the places i visit and share the experiences with others.
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