I am a resourceful and result oriented individual with over 10years experience in operational management, retail banking and financial management and accounting. While in operations i led the transition from the manual processing of cheques to the digitalized platform, which reduced the turnaround time for processing. In retail banking, I championed the seamless onboarding of customers as well has providing business insights, support and advisory to drive customer retention and product/segment profitability. As a finance expert i improved the banks cost to income ratio by over 15% over a 3year period (by driving efficient budgeting, cost savings initiatives, product and business segment profitability).
Bsc Economics
ACCA
My current role is finance manager responsible for aligning the banks strategic plan to resources allocation yearly, cost allocation and management, performance monitoring and business support, financial reporting.
Business insight and engagement manager - provide business support and advisory through customer onboarding, segmentation and retention analysis, product review and enhancement, customer engagement frameworks and strategies.
Business insight and engagement analyst - driving data accuracy, providing strategic insight from data analysis to support business decisions.
Networking and engagement, travelling, reading etc
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