1.Creating exceptional dining experiences
2.Coordinating seamless service
3.Managing a talented team, and ensuring each guest's culinary desires are met with precision and flair.
4.Exceeding expectations and enhancing guest satisfaction, I'm dedicated to elevating your hotel's in-room dining to a new level of excellence.
5.Unique
6.Leqcymake
1.Hospitality Management Skills:
- Experience in managing dining operations within a hotel or restaurant setting.
- Proficient in delivering exceptional guest service and ensuring a positive dining experience.
2. Team Leadership and Training:
- Proven ability to lead and motivate a team, fostering a collaborative and efficient work environment.
- Skilled in training staff to uphold service standards and adapt to evolving guest preferences.
3.Menu Knowledge and Customization:
- In-depth understanding of menu offerings and the ability to tailor recommendations based on guest preferences and dietary restrictions.
4. Order Management and Efficiency:
- Expertise in efficiently managing and coordinating room service orders to ensure timely delivery and high-quality presentation.
5.Inventory and Supply Chain Management:
- Experience in managing inventory levels, tracking stock, and optimizing procurement to maintain cost-effectiveness while meeting demand.
6.Communication and Interpersonal Skills:
- Excellent verbal and written communication skills to liaise with both guests and internal teams effectively.
- Strong interpersonal skills to resolve guest concerns and collaborate with various departments.
7.Quality Control and Hygiene Standards:
- Proficient in enforcing high hygiene and cleanliness standards in both food preparation and service areas.
- Ability to conduct quality control checks to maintain food quality and consistency.
8. Adaptability and Problem-Solving:
- Ability to adapt to a fast-paced environment and quickly respond to changing circumstances and guest needs.
- Skilled in problem-solving to address issues related to service, logistics, or guest satisfaction.
9.Financial Acumen:
- Understanding of budget management, cost control, and revenue optimization to contribute to the financial success of the room dining service.
10.Technology Proficiency:
- Familiarity with point-of-sale systems, ordering platforms, and other relevant technology to streamline operations and enhance guest experiences.
11.Organizational and Time Management:
- Strong organizational skills to prioritize tasks, manage multiple orders simultaneously, and ensure seamless service.
12.Customer Focus:
- Dedication to meeting and exceeding guest expectations by providing personalized and attentive service.
1.Pullman Hotel by Accor
- Location: United Arab Emirates
- Designation: Assistant Restaurant Manager
- Duration: October 2021 to December 2022
2.Sea Horse Hotel & Spa (Sri Lanka)
- Location: Negombo,Sri Lanka
- Designation: Assistant Restaurant Manager
- Duration: June 2016 to September 2021
3.Atlantis Resorts
- Location: United Arab Emirates
- Designation: Food and Beverage Supervisor
- Duration: March 2012 to January 2016
My interests and hobbies include playing cricket and football, reading novels, cooking at home, and traveling to explore new places and cultures, I find joy in the competitive sprits of spots