I'm a professional, dynamic, self-starter person, ready to learn and adapt to any changes in order to succeed in this new role.
Great restaurant industry related experience that helped me to grew professionally and personally. Multitasker, capable of following instructions and establish new policies and procedures if needed.
Excellent customer service experience in the industry.
Retail Sales
Management
Staff Supervision (20+)
Positive Attitude
Adaptable
POS (Touch bistro, LAVU, MaitreD')
Computer Skills (Microsoft Office, Lightroom)
Marketing tools
Qualifications:
SmartServe Certification
Food Handler Certification
WHMIS
Restaurant Management Diploma
Culinary Arts Diploma
10+ Years baking and cake decoration experience
FOH Manager (Current Job) Jan 2023
Manage day to day operations. Staff supervision. Training. Guest service. Cost (labor and food) control. Be a mentor, coach and motivator to all staff. Handle reservations, table placement, parties or big groups.
Bakery General Manager April2019-August 2021
Opening of this new establishment and all tasks related. Staffing. Labor and cost control. Create and develop policies and procedures for all operations. Retail duties. Customer service. B2B operations/Sales. Quality control. Inventory. Purchasing.
Cake Designer and Catering Coordinator, Jan 2017-April 2019
Cake and pastries custom decoration according to customer needs or requirements. Fondant techniques and tools. Sugar confections. Create and design party packages and menus according to the customer needs and event. Follow Kosher and COR regulations for food handling. Sales B2B
Travel, surf, outdoor and family activities.
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