Skills
My previous employment including retail and hospitality has given me opportunity to develop a range of skills
• Organisation skills including preparation of rotas, ordering stock
• High levels of customer service, including serving customers, taking phone call bookings, taking food orders and ensuring good standard of customer care.
• Strong interpersonal and verbal communication skills
• Good administration skills including basic level ICT
• Attention to detail
• Conducting quality checks
• Handling of cash, use of till, end of day cashing up, banking
• Excellent time keeping
Qualifications
GCSE’S English Language (c) English Literature ( c) Maths ( C) Science double award ( c/d ) Business studies ( c ) Childcare ( c) French (d )
• NVQ’S Hotel and catering level 1,2,3
• Bar management level 1,2,3
Employment record
Nov 12-Nov 13 Mayfair Cleaning
• In this role I was a domestic cleaner. Cleaning and maintaining houses to a high standard
Sept 11- Nov 12 Dougies door to door
• In this role I was a passenger assistant supervising children with special needs and challenging behaviour to and from school.
Feb 11-sept 11 Maid to Clean
• In this role I was a domestic cleaner. My duties include cleaning bathrooms, kitchens vacuuming dusting and all other daily household chores.
Feb 03 –Feb 11 The Falcon
• In this role I was a bar supervisor this involved serving customers, taking bookings over the phone, stock ordering, stock replenishment, keeping the bar and public areas clean and tidy and the supervision of other staff members.
Jan 01-Feb 03 The Viking hotel York
• In this role I was a housekeeper cleaning and maintaining bedrooms and bathrooms
