I am retail and hospitality sales professional with:
* 10 years of experience in retail sales & operations
* 2 years of experience in luxury hotel sales
* Excellent customer service & client acquisition skills
* Excellent communication (English CEFR Level - C1)
* Bachelors degree in hospitality management
* Good technical and team management skills
Bachelor Degree in Tourism & Hospitality Management
Organic India Pvt. Ltd - Store Manager - Oct 2019 - June 2021
- Take care of the store management and overall sales operations.
- Educate customer about the benefits of organic for healthy & conscious living.
- Recruiting, motivating and supporting the team members and to provide excellent customer experience.
Forest Essentials - Asst. Store Manager - Feb 2018 - Oct 2019
- Plan and direct day to day operations of the store.
- Taken care of visual merchandising and overall ambience of the store.
- Inventory management & loss prevention of the store while ensuring the stock availability.
Radisson Blu Hotel - Sales Coordinator - Dec 2015 - July 2017
- Respond quickly and efficiently to all rooms & banquet enquiries by phone & email and to ensure excellent customer service.
- Coordinate & support teammates & to follow up all enquiries, preparing proposals where necessary and facilitating the show rounds with potential clients to show them our facilities.
- New business development by researching new clients and converting leads in business.
Music, learning new tools and technology and travel
