The world has changed and people are immigrating for better opportunity and all are global citizen today, hence any company would prefer a person who has experienced working in a multicultural environment, I have worked in INDA( Multi language multicultural nation) in OMAN, and UAE- Dubai - Dubai being the most diverse city in the world having all nationals from the world.
This era is of Customers, who decides the future of business, hence a professional who has hands on experience in customer care should be an asset, I have been in hotel industry and retail industry where we have been taught and practiced to be resourceful towards every customer needs, never say no to customers and always come out with an alternative offer or service.
Be it hotel operations ,supermarket , hypermarket , QSR or Muti store operations, I have experienced all , that has improved my understanding Management, setting up SOPs , setting up discipline within the team and coordination capabilities with other departments and administrative sense.
Post graduate diploma in business administration ( 2 yrs)
Skills- Stock management, Basic accounting, Supply chain management, Team building, Customer relationship, Human resource management.
Hotel management(3 yrs)
Skills- F&B service, Banquet sales & operations, Event planning for private functions, Setting up conference room with audio visuals for corporate functions.
Higher secondary( 2 yrs)
Secondary ( school final)
Regional Manager(INDIA) - Retail operations- V Bazaar Retail Pvt Ltd ( Apr -2019 to Feb-2023)
Multistore operations, being part of new store opening with project, Inventory management, imparting training to Store Managers/Asst. Store Managers, implementation of SOPs and SDPs.
Store Manager- Hypermarket(UAE- Dubai) AL-Manama LLC (Nov-2017 to Dec-2018)
Managing entire store, F&V section, fresh meat & poultry, Apparels , GM. planning of duty roaster for staff members, Customer service, ensuring smooth checkout, Stock check on availability on top 20 skus. schedule check of expiry items, Follow the schedule of partial stock take.
Store Manager - Cash & Carry (INDIA) Booker India (Subsidiary of Booker UK) (July 2015 to June 2016)
Relationship management with retailors for Bulk sales, Ensuring availability of products by gap checks, Cash management, Implementation of SOPs , Following & sharing best practices. BTL activities during festive seasons.
Swimming
Bird watching
Listening to World News - BBC, CNN & AL Jazeera
Watching Animal planet , National Geographic Channel
Playing cricket sometimes
Visiting museums and Zoo
