I am a highly detailed individual with great skill in analysing data and trends to help benefit to the overall and specific Key Performance indicators within an organisation. An example of this is through product placement and understanding key selling products. I have helped in the increase of sales in the healthcare and vitamins department from £5.5million per annum to £6.5million per annum
I am an individual who thinks outside of the box to create new ways of working and create increase of sales by looking at the floor plans and store layout alongside store purchase trends.
I have managed, trained and coached a team of 18 staff members including healthcare/pharmacy professionals to a wonder team of increasing sales and productivity.
I can work effectively and manage my busy workload to meet tight and conflicting deadlines.
ITIL v4 Foundation in IT Service Management
Pharmacy Advisor/Dispensing qualification
A level's
- Business
- Media
- Sociology
GCSE's
- Maths
- English Literature and Language
- Science Double Award
- ICT
- Media
- Geography
- Art
- Religious Studies
- IT Service Desk Analyst
- Administration and Digital Support Officer
- Assistant Store Manager & Area Forum Representation Lead for City & Canary Wharf stores.
Travelling abroad and meeting new people from all walks of life and cultures.
Socialising with friends and family
A keen interest of how customer satisfaction impacts and relays into brand representation.
A true interest in nature, animals fishing
Sporting hobbies of Tennis, Badminton, Table Tennis and Snooker
A keen interest in Formula 1 racing