Sales-oriented retail team leader with decades of experience in FMCG department with proven track records ,in previous roles exceeded targets with 10% in every quarter and achieve 25% in loss prevention and 15% in customer satisfaction , following the company internal policy and make sure to be implemented, mentor and train team peers to drive sales growth to achieve all figures , negotiate with suppliers and partners to provide good deals and promotions to improve customer experience.
K.p.I analysis .
Miscrosoft office .
Negotiation de-scalation .
Time management .
Team management .
Conflict resolution .
Customer relation management .
Customer services .
Detail oriented .
Mastering Retail software .
Mentoring and training .
Visual merchandising .
Data analysis.
Retail Team leader 2018 - 2023 salalah , oman .
Retail Super visor 2015 - 2018 salalah , oman .
Retail Stocker 2013 - 2015 salalah , oman .
Sales associate 2009 - 2013 taourirt morocco .
Military services 2005 - 2008 taourirt morocco .
Security agent 2004 - 2005 taourirt morocco .
Self development .
Listening to podcasts .
Playing music .
Reading books .
Photography .
Traveling and tourist .
Workout and training .
Meditation .
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