S African IT Support Engineer

Available
Serial No: 10512
Skills keywords: 
Current location:  Gauteng, South Africa - View on map
Nationality: South African
Spoken languages: english

Education:

Institution : CTI (Computer Training Institute)

Duration : April 2006 to March 2010

Course : Information Technology Engineering: Diploma

Subjects : Computing Concepts, End User Computing

Comptia A+, Network +, I-Net +

Server 2000 (MCSE / MCSA) & 2003

Wireless and Security Security +, Using Linux

(Hedhat & Ubuntu) Admin Linux, Advanced

Linux, Customer relations & Final Practical

Training Experience

Institution : BYTES

Duration : 5 Days

Course : 20331A

Subjects : Core Solutions of SharePoint Server 2013

Work Experience

Institution : State Information Technology Agency (PTA)

Duration : February 2008 to July 2008

Qualification : System Support (internship) Certificate

NQF Level 4 Life Skills (Business & Management)

NQF Level 4 OpenOffice.Org

NQF Level 5 System Support Engineering

NQF Level 5 Entrepreneurship

• Description of Skills: The Systems Support NQF Level 5 programme covers 5 main areas, namely; Business Communication and Practices, Network Administration, Network Architecture and Standards, Systems Engineering that includes network design with Windows 2003 Active Directory, and Implementing, managing and maintaining Networks with Windows 2003 Server.

Company : Chameleon Secure Solution

Duration : July 2008 -February 2009

Position Held : Junior Security Analyst

Responsibilities : Monitoring and Identify and communicate all

customers’ network faults in a timely and

efficient manner to ensure SLA’s are meet.

Logging calls in C-View/ Client portals

Logging of internal calls

Liaise with shift manager, engineers, and

customers to provide information customer on

for fault diagnosis and resolution

Ensuring sufficient detail is captured for

handover to 2nd line support

Institution : State Information Technology Agency (PTA)

Duration : March 2009 to February 2010

Qualification : FOSS

Technology: Free Open Source Software

Linux (Ubuntu)

Apache

My SQL

PHP

Java

• Description of Skills: in this training you are being trained to become a System Administrator where your responsibilities are mainly focused in these following areas; Managing users, Networking, Bash Scripting, Apache and Security within the Server.

• On my work experience on FOSS where I was working with Linux Server 9.04 and 9.10 I advanced my knowledge by installing and configuring the following packages:

Cloud computing: Eucalyptus Cloud, Open Nebula and Nimbus cloud

Vitualization: Kvm, Xen,Qemu,VMWare and Virtual box and many applications which I installed in the two Servers I was running for Research and Development in SITA

Company : Risenga Health Technologist

Duration : January 2011 – Part time

Position Held : Project Manager / Manager

Responsibilities : We running the training for Community Health Care which the company is registered with HWSETA; therefore the courses are conducted for the duration of a year which they get theoretical exposure for 8 months and 3 months practical’s therefore I was responsible for planning and implementations

Company : Totoal SA

Duration : july 2013- September

Position Held : IT Technician

Responsibilities : i am responsible for initial support where we handle user query and also make sure that the company network is function well when they have to connect to SAP, SAAM, SARS, TICTAC etc. making sure that the network is function properly and all the network prints and shared folders are updated and running the company updates since they come from France.

Company : Digiterra

Duration : September 2013- Present

Position Held : IT Support Engineer

Responsibilities : Managing the whole infrastructure including the Network security, managing SharePoint installation and supporting the server at Toal Coal SA, doing server maintenance at MAN Bus Trucks where (MAN & Toal Coal) were our clients

 

 






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