Strong dedication to helping customers resolve issues, a knack for selling and cultivating a positive image of the company, excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly, and efficiently, drive sales, and create high-quality professional relationships with callers and customers.
I have a proven track record of resolving customers' disputes resulting in a 97% customer satisfaction rating. My skills include a commitment to customer satisfaction thereby improving customer experience.
QUALIFICATIONS.
Bachelor of Science In Statistics With Computer Science
Diploma In Chemical Engineering
Professional Certificate In Data Science With Python
SKILLS
Microsoft office suites and Google workspace
Effective communication skills
Problem-solving skills
Attention to details
CUSTOMER SERVICE REPRESENTATIVE - MARK CALTHERS - WABI PROJECT(NBC)
October 2022 - January 2023
WABI SALES REPRESENTATIVE(HUNTER) - MARK CALTHERS - WABI PROJECT(NBC)
January 2022 - September 2023
RETAIL ADVISOR - TRICOM SYNERGY - 9MOBILE
August 2020 - January 2022
My hobbies are:
Reading
Volunteering
Spending time with family
Listening to music
community service
Meeting and interacting with people
Sports and visits to the gym