Financial Accounting and Audit Graduate with 3 years experience in hospitality and 5 years in Customer service. While working in those spheres, learned to be active team worker, communicate professionally with clients, senior managers and colleagues on specific issues, provide administrative support, work under pressure and to be punctual. Have excellent communication skills obtained during work experience which helps to establish effective communication with clients.
Sales Executive
“Afrosiyob” Hotel, July 2013 – June 2016, Andizhan, Uzbekistan
• Making appointments to meet new and existing customers
• Making presentations to promote new products and special deals
• Agreeing sales, prices, contracts and payments
• Meeting high standards of display and visual merchandising
• Showing high level of customer service
• Keeping in contact with existing customers in person and by telephone
• Recording orders and sending details to the sales office
• Watching competitors and the products they are offering
• Participating in conferences, seminars and keeping up with industry trends
Sales Representative
“Fayoz” men’s shop, June 2011 – July 2013, Andizhan, Uzbekistan
• Giving a friendly and welcoming service
• Making appointments to meet new and existing customers
• Giving information on products and prices and taking payment
• Agreeing sales, prices, contracts and payments
• Watching competitors and the products they are offering
• Promoting special offers or store cards
• Giving information on products and prices and taking payment
• Advertising the products and delivering them to customers
Customer service representative
“Premium Food” LTD, June 2008 – June 2011, Andizhan, Uzbekistan
• Welcoming customers when they come and visiting variety of shops and markets
• Making presentations to promote new products and special deals
• Showing high level of customer service
• Meeting high standards of display and visual merchandising
• Always being friendly, keen and helpful
• Serving, advising and helping customers to find the goods they want
• Checking products pull-date and keeping store full
• Giving information on product if it is asked by customer
