2011-2015
BA (Joint Hons) in Business and French 2:1
Year Abroad Diploma
Distinction in oral French
Leeds Beckett University
Optional course modules: Translation and Interpreting, French Dissertation, Women in France and French cultural studies.
• 2008-2010
Tuxford Academy Sixth Form College
3 A-Levels:
French (B)
Business Studies (B)
Physical Education (C)
• 2003- 2008
Tuxford Academy
12 GCSEs Grades A*, A and B
2016 – (Extant) – Sales and service support Air Compressors and Blowers East Midlands Ltd
• Cold calling prospective clients.
• Managing all aspects of lead generation.
• Planning and scheduling door-to-door routes.
• Developing sales tools.
• Identifying key decision makers.
• Asking questions to understand a client’s needs.
• Travelling long distances to meet clients at a location of their choice.
• Having meetings with potential clients to analyse their needs and present appropriate solutions.
• Preparing sales quotations and proposal.
• Upselling add-ons to customers.
2015 – 2016 (5 Months)– Customer service representative at VF Northern Europe
• Flexible working hours in order to complete tasks and meet deadlines.
• Resolve queries either by telephone or email that customers may have regarding their order.
• Using initiative in order to find a solution to problems efficiently and effectively.
• Handing complaints and passing them on to a manager if required.
• Working mainly with on hold orders and other back office tasks assigned to me by my manager.
2014 (6 months) – Receptionist in Aix en Provence, France
• Maintained a dynamic, creative and positive attitude whilst working.
• Used driving skills to drive on the continent.
• Interacted and formed close bonds with work colleagues and new friendship groups.
• Showed the ability to easily adapt to new environments.
• Used problem-solving skills to overcome difficult issues.
2013 – 2014 (6months) – Receptionist in Strasbourg, France
• Attended language school and graduated with and advanced level of French.
• Developed the ability to start from scratch in a new country, without knowing anyone.
• Set up bank accounts and other tasks that can be difficult when in a different country with a different language and customs.
• Used driving skills to drive on the continent.
• Interacted and formed close bonds with colleagues.
Voluntary Experience:
2012-2013 - Student Mentor at Leeds Beckett University.
• Giving advice and support to foreign ERASMUS students.
• Helping students develop their English language skills.
• Promoting Leeds Beckett University.
• Liaising between foreign students and the University.
