Business Management
High school matric
Webhelp SA Shop direct Campaign
Customer Service Agent.
Sales Manager (6 Months Experience) (November2015 – July 2017)
In-depth product knowledge
Persuasive negotiator
Clear and articulate communicator
Project management
Resourceful
Sales leader
Team player
Driven and decisive
Analytical mindset
Communicated sales promotions to customers to grow average customer account
Prioritized daily workflows including all inbound calls quotes and sales-related inquiries.
Set up new accounts established customer credit and set up payment methods.
Conducted business to business telephone sales.
Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Wrote sales contracts for orders obtained and submitted orders for processing.
Emphasized product features based on analysis of customers' needs.
Answered customers' questions regarding products prices and availability.
Completed company leadership training program.
Maintained friendly and professional customer interactions at all times.
E-Toll Collection Services
Customer Service Operator. (August 2016– July 2017 )
Skills Update
Handling and managing of clients’ accounts
Dealing with customer cases and complaints
Till Handling
Hollard
Two Mountains Campaign Branch Manager
Hollard Branch Manager
(November 2018 – March 2019)
Team Managing
Client Management
Target orientated
Customer account management
Customer service
Sales (Non-Advice)
Incentives
Customer escalations
Claims
