Masters of Business Administration, Marketing, Eastern University, Dhaka, Bangladesh (2012)
Bachelor of Business Administration, Marketing, Eastern University, Dhaka, Bangladesh (2010)
Sr. Remittance Officer, Orient Exchange Co. LLC, Dubai, UAE July 2012 – June 2016
• Managed and supervised the part of office function. Which is accelerate the daily activities of the branch.
• Malaysian Remittance Market observation.
• Entry data and processed approximately 2500 SWIFT, FAX, TT, Cash payment and WPS transactions.
• Consulted about the banking and money flow activities and identifying client’s demands.
• Promote and cross sale Credit card payment, POS, Bond Certificate and other financial services. Such as ding (mobile recharge)
• Assist our team to achieve target 6 times. Which is increasing the branch revenue.
• Swift action against the client complaint, AML.
• Multitasking work under pressure moments, online payroll and Cash handling skills.
• Collaborate with financial company to solve their problem about the client’s information.
Customer Service Officer (Traffic), Dragonair, Dhaka, Bangladesh April 2011 – September 2011
• Successfully operated 6 flight per week.
• Formulate the passenger list and their demand according to the main hub email.
• Meet and greet service and assists passengers in a check in counter.
• Received Flight Plan and approved it by the authority.
• Ensure the safety and service at the aircraft boarding gate.
• Observe the arrival passengers baggage section and ground handling and cargo.
• The excesses baggage dollar collection calculate and deposit it.
Client Relationship, Great Media, Dhaka, Bangladesh June 2010 – February 2011
• Submitted the deal and negotiated about it.
• Establish and improve relationship with new and existing clients.
• Describe the Location of outdoor Advertisement and possible visual area for viewer.
