BBM- Bachelors of Business Management-St.Aloysius University.
GO AIRLINES, BANGALORE
CITY MANAGER-CORPORATE SALES
JAN 2013 TO TILL DATE
Key Result Areas: Leadership skills, Team Management, Key Account Management ~ Sales& MarketingBusiness Development ~ Client Relationship Management ~ Strategic Planning & Implementation ~
Accountabilities:-
Lead, motivate and inspire a Corporate Account Management team, including recruitment, training, performance management, career and personal development.
Ability to grow and develop the business through corporate dealing and value add ancillary selling as well as the potential for multi brand portfolio selling.
Work closely across all India Sales teams to ensure a high standard of Account Management and lead new initiatives for speed to market dealing and optimise account management.
Demonstrates a clear understanding of business activities for own customer portfolio along with the ability to analyse complex data to determine revenue opportunities for GoAir.
Ability to negotiate and influence customers at all levels.
Proactively managing business and strategic requirements, acting on feedback, shaping and challenging working practises to continually improve performance and speed to market.
Work closely with various accounts like Wipro, Infosys, Accenture, Cognizant, Britannia, Biocon, Tech Mahindra, Igate, Sap etc. and efficiently managing & servicing corporate & TMCs contracted with Go Air for air travel.
Manage corporate portfolios and provide strategic inputs gathered from industry on a regular basis to commercial division for customization of the product line.
Ensured successful implementation of strategies.
Market intelligence to analyse the latest market trends and track competitor’s activities to provide valuable inputs for fine-tuning the future strategies.
Attended top management level meetings to discuss strategic intents, exchange ideas & participate in decision-making.
Analysed sales figures and forecasting future travel sales volume.
Achievements: -
Star of the Month Award for April 2015 Pan India- Highest Flown.
Go Champion Award for Quarter 1 Pan India – Highest Booked.
IndiGo Airline, BANGALORE-
Sales Executive-Corporate Sales (April 2009 to Jan 2013)
Key Result Areas: Key Account Management ~ Sales& MarketingBusiness Development ~ Client Relationship Management ~ Strategic Planning & Implementation ~ Team Management
Accountabilities:
Functioning as Key Account Manager (CRM) for various accounts like Sap Labs, Ingersoll, Toyota, Volvo, Caterpillar, Texas Instruments, Juniper Networks etc. and efficiently managing & servicing corporate & TMCs contracted with IndiGo for air travel.
Liaised with existing clients and exploited business opportunities and contracted new acquisition.
Manage individual corporate portfolios and provide strategic inputs gathered from industry on a regular basis to commercial division for customization of the product line.
Handling all type of clients from various industries like IT, Pharma, FMCG, Telecom, PSUs, Aviation, Manufacturing.
Monitoring& achieving targets.
Ensured successful implementation of strategies.
Market intelligence to analyse the latest market trends and track competitor’s activities to provide valuable inputs for fine-tuning the future strategies.
Attended top management level meetings to discuss strategic intents, exchange ideas & participate in decision-making.
Manage and motivate a team to increase sales and ensure efficient.
Analysed sales figures and forecasting future travel sales volume.
-Kingfisher Airlines
Sales Executive (March 2006 – Nov 2008)
Key Result Areas: ~ Operational suppor,~ Offline Sales- ~ Client Relationship Management
Accountabilities:-
Operational support for sales
Handling CRM issues related to payment gateway.
Telesales Corporate Implants/Agents
Handling & resolving issues related to Travel Agent’s Refund all India.
Web and Portal.
Solving Client refund queries and correspondence
Maintaining daily reports of refunds for all India
Training the new hire on the job.
