EDUCATION
2012-2013 MSc Logistics& Supply Chain Management
University of Hull
2009-2012 BA (Hons) Marketing and Logistics
University of Hull
2001-2003 HND Marketing
SKILLS
Effective Communication, Planning and Organisation
• Strong communication and listening skills developed through interaction with different suppliers from around the globe in reducing lengthy lead times, obtaining high standard quality and ascertaining price reduction.
• Presentation skills and confidence developed through inductive and creative delivery of information with both internal and external supply chains.
Team Working
• Took the initiative in training and mentoring newly promoted junior members and some senior level
managers in the area of supply chain.
• Worked effectively with colleagues in simplifying standard operating procedures in helping junior
members of the team
• My current project has involved working with different departments to achieve set milestones.
Problem Solving and Analytical Skills
• As the liaison between stores and production, I have had the deal with production demands without
compromising on stores in peak production times.
• Being a section commander, I had to analyse and solve problems in relation to both personal and work related issues of soldiers under my command.
• Being a project lead has transformed my understanding on analytical and problem solving skills.
EMPLOYMENT HISTORY
06/12-08/12 Olympic Marshal, City of Westminster Council
CITY OF WESTMINSTER COUNCIL
Responsibilities
• On-street customer services with advice and guidance to motorists.
• Acting as a point of contact and as a Council “ambassador” to the local community
• Assist effectively with the local community, the police and other stakeholders in reducing anti-social behaviour and other unacceptable activities.
• Assist in investigating and gathering intelligence and evidence in respect of anti-social behaviour and other criminality.
2011 June – 2012 May: Security officer, Concierge
Constant Security Services, Mexborough
Main Achievements- (1) Implemented the zonal positioning for security officers to deter professional shoplifters; this has led to a significant reduction on bulk theft in store. (2) Played a significant role for employees to have a valid pass to gain entry to their place of work.
Main Responsibilities
• Communicate effectively, whether face to face, via telephone or writing, with customers and colleagues, clearly understanding and responding to their needs
• Provide ‘front of house’ services at the property as required
• Ensure compliance, security and integrity of customer data
• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues
• Ensure the effective provision of security services to the property to ensure a secure environment for team members and customers
• Undertake regular building patrols to identify any maintenance requirements, Health and Safety or security risks and complete all resultant actions in accordance to the core operating procedure
2010 May – 2010 September: Marketing Executive Six Months Internship, Copenhagen Business School.
Main Achievements-Working as part of a busy sales team involved in annual & quarterly tactical
planning, scheduling & also delivery across multiple media. Responsible for ensuring that promotional activity is targeted, effective in attracting potential customers.
Main Responsibilities
• Planning & implementing marketing activities across all online & offline channels.
• Setting up new marketing strategies.
• Generating sales leads.
• Managing customer relationships.
• Logging and progressing all new leads / potential sales enquiries.
• Writing new marketing material & website content.
• Assisting with campaign building, press releasing & promotional copy production.
• Making sales calls and handling enquiries from potential customers.
• Involved in the online, web and email marketing campaigns.
• Analyse and produce reports on data provided by customers.
• Campaign tracking, measurement, evaluation and reporting on all activity.
• Co-ordinating company representation at relevant conferences and exhibitions.
• Monitoring and optimising key internet search engine campaigns.
• Liaising with strategic partners, internal stakeholders and key customers.
08/04-08/09 Supply Controller, British Armed Forces
Main Responsibilities
• Appointed to lead the regimental stocktaking and reconciliation team through Army logistics inspection.
• Carrying out driving tasks as directed by Officer Commanding and Line Manager.
• Focal point of contact in demands and expediting of inventory
• Weekly update to senior management on progress of demands and repairs
• Responsible for the issue, receipt and storage of all units supply from ammunition, vehicle spares and combat rations
• Forecasting of over 2000 product of inventory for my store section with an accuracy of 97%.
• Recording receipts and payment records and reconciling any differences
• Responsible for all direct repair schemes executed by private contractors for my regiment ensuring that the right documentation and deadlines are met.
TRAINING COURSES
Certificate in Conflict Management, Door Supervisor and Physical Intervention Skills.
