I am a senior business analyst specializing in overseeing the successful delivery of software from beginning to end. In my six years of professional experience, I loved solving problems faced by customers and helping my team to deliver right software solutions to customers. I'm looking similar job overseas as it is a great opportunity to learn about new cultures and gain work experience in a different country. I have always been passionate about solving customer's problems and delivering the right solution to them. I would like to bring my problem solving and project management abilities to a similar position.
Master of Computer Applications - Programming Languages, Database Management System, System Analysis and Implementation, Computer Hardware, Network Theory, Documentation.
Bachelor of Computer Applications - Programming Languages, Database Management System, System Analysis and Implementation, Computer Hardware, Network Theory, Documentation.
Computer Programming, Database Management, Software Training, Teaching, System Analysis and Design, Requirements Gathering and Implementation,
Senior Business Analyst in Streebo Solutions Pvt. Ltd., Ahmedabad, India [June,2022 - Present]
- Requirements Gathering.
- Client Communication and Support.
- Software Bugs Resolution Management using JIRA.
- Software Delivery Management.
- Team Management.
- Documentation and Repository Management.
Implementation Analyst in CIN7 Americas Ltd., Ahmedabad, India [April, 2021 - June,2022]
- Client Onboarding to Orderhive Inventory Management Software to EU based clients.
- Technical Support.
- Client Communication and Requirements Gathering
- Software Delivery Management
- Software Bugs Management using HubSpot.
- Documentation and Repository Management.
Software Specialist in eClinicalWorks India Pvt. Ltd. [February, 2018 to December, 2021]
- Technical Support on eCW electronic Health Record Software to US based clients.
- Client Training on eCW eHR software and following best practices.
- Client Communication and Client Relationship Management.
- Internal Team Training.
Computer Programming Instructor in Oshwal Education Trust [July,2017 to February,2018]
- Taught fundamentals of computer programming to undergraduate students.
- Resolving bugs in computer programs created by students.
- Teaching code optimization techniques to students.
- Guiding students in developing software projects.
Cooking, Watching Historical Movies and Documentaries, Reading Technology related articles, Learning about Military Aircrafts and Military Technologies, Learning about new cultures and people, Watching Technology related content, visiting historical places.
