Currently employed as a Senior Client Service Consultant at a financial services provider (Old Mutual Limited) I have an excellent proven record of collaborating with different business units towards attainment of organisational goals. I have 8 years experience in customer service, insurance and retail banking and 3 years experience in sales strategy formulation. I was amongst the scrum team in project management of the Old Mutual Limited Automated Complaints Handling and currently a customer experience champion at branch level
Bachelors Degree Honors in Marketing Management
Certificate in Digital Marketing
Certificate of Proficiency in Insurance - Short term
Certificate of Proficiency in Insurance - Long term
Management Development Programme - Certificate
Cycling, travelling, culinary art, volunteering, community involvement, fishing, community service, outdoor activities, exercising and healthcare, photography
