Senior Manager Customer engagement

Available

I am a customer-obsessed executive with 16 years of demonstrated history of successful leadership and industry accomplishment. I am great at leading people to perform. Proven track record in areas such as customer retention, loyalty, improving ARPU through upselling and cross selling and customer lifecycle management.

Serial No: 148009
Skills keywords: contact center, customer engagement, customer experience management, customer retention, product lifecycle management architect

List Of Qualifications & Related Skills:

Customer experience
Business leadership
contact center management
team leadership
Business strategy

Previous Employment Details:

Senior Manager, Customer engagement - Multichoice Nigeria
Head ,Customer value management - Multichoice Nigeria
Customer retention coordinator - Multichoice Nigeria

Interests & Hobbies:

Mentoring young people
Food tasting
Travelling
Music

Current location:  Lagos, Nigeria - View on map
Nationality: Nigerian
Spoken languages: english
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