Service advisor seeking work in London

Previous Employment Details:

Service Advisor 12/12/2016 to Till date
Al-Jomaih Automotive Co. Authorized Dealer for GMC,
Sakaka, Al-jouf K.S.A Cadillac, Opel Hummer, Saab, and Chevrolet.

•Interact with customers to know the nature of their automotive problems.
•Test drive vehicles with customers to understand the problems in vehicles.
•Provide customers the maintenance menu, tips and techniques on maintaining their vehicles.
•Ensuring that all jobs are running smoothly and deadlines are met.
Warranty Administrator/ Quality Controller.
30/12/ 2011 to 12-12-2016
Al-Jomaih Automotive Co. Authorized Dealer for GMC,
Sakaka, Al-Jouf K.S.A Cadillac, Opel Hummer, Saab, and Chevrolet
.Warranty Administrator
•Claims processing and tracking.
•Checking all warranty claims and submitting on a timely basis for accuracy.
•Tracking claims in the general ledger to ensure the proper amount claimed
Quality Control
•Examine and certify quality of vehicle repairs before delivering to the customer
•Drive vehicles as operational test for long distance, write down observations in repair orders.
•Support the team leaders or technical consultant for solving any technical difficulties.
•Work as a team with Service advisor in maintaining high standards and perform robust checks after repairs.

Service Advisor 10/10/2006 to 30/12/2011
Al-Jomaih Automotive Co. Authorized Dealer for GMC,
Sakaka, Al-jouf K.S.A
Cadillac, Opel Hummer, Saab, and Chevrolet.
•Interact with customers to know the nature of their automotive problems.
•Test drive vehicles with customers to understand the problems in vehicles.
•Provide customers the maintenance menu, tips and techniques on maintaining their vehicles.
•Ensuring that all jobs are running smoothly and deadlines are met.



Service Supervisor 02/08/2004 to 28/08/2006
Kishor Motors Authorised Maruti Suzuki Service Centre.
Pune, Maharashtra (India)

•Diagnosing faults on vehicles gaining authorization for these faults to be repaired and taking vehicles for test drives.
•Carrying out warranty repairs to manufacturers guidelines.
•Dealing with customer queries.
•Ensuring that all jobs are running smoothly and deadlines are met.
•Pre-delivery Inspections and Supervision.

Technician 01/01/2004 to 31/07/2004
Olympia Auto Service (I) PVT. LTD
Pune,Maharashtra (India)
MarutiAuthorised Service Centre
•Carrying out standard servicing and checks
•Replacing timing belts and gearbox/engine overhaul.
•Repair of Petrol engine, Brake, Suspension, Steering of Maruti Cars.
•Engine gear box, Trouble shooting overall maintenance of all models of Maruti cars and other Light Motor Vehicles.
Technician 03/04/2002 to 30/03/2003
Car Scan Centre Maruti Service Centre
Hubli, Karnataka, (India)
•Repair of Petrol engine, Brake, Suspension, Steering.
•Engine gear box, Trouble shooting overall maintenance of all models of Maruti cars and other Light Motor Vehicles.
Trainee Technician

25/06/2001 to 30/03/2002
J Williams& company
Pune, Maharashtra (India)
Dealer HindustanMotors andMitsubishi
•Diagnosing, Repairing and servicing vehicle booked into the workshop.
•Stripping, fitting and replacing components on vehicles.