Education & Qualifications
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY, HYDERABAD-INDIA
Bachelor of Technology, Computer Sciences Engineering (2006-2010)
• Received Accolades from the Computer sciences department for Exhibiting Outstanding and an Overall Consistent performance in the class of 2010.
Score 83% – First class with distinction
NARAYANA JUNIOR COLLEGE, HYDERABAD-INDIA
Intermediate Education in Mathematics, Physics and Chemistry (2004-2006)
• Academic Distinction; Among the Top 5% scorers in the state of Andhra Pradesh-India.
Score 97% – First class with distinction
Technical Skills
UNIX, C,C++,SQL,PERL,JS SCRIPTS, JAVA, MS WORD, MS EXCEL,
MS POWERPOINT; Played Active part in every stage of SDLC.
Career Summary
NETCRACKER TECHNOLOGY CORP., Hyderabad,India
Program Analyst, Global Managed Services,
05/2013 –Present
Domain :Telecom
Areas of Responsibility
• Deliver End-to-End Business solutions to Communications Service Provider.
• Responsible for managing,analyzing and providing software solutions to Vivo Mobile services
in Billing and Finance operations. (No 1 Telecommunications company in Brazil).
• Actively involved in Telecom software project planning ,design, testing, debugging, management and delivery.
• Manage a team of 4 and coordinate with a Team of 10.
• Organize and deliver team building exercises including Problem Solving and Project Knowledge transfer in order to develop my team.
• Understand business requirements by communicating effectively with Brazilian clients.
• Technologies used include UNIX,C,C++,SQL,PERL,Shell Scripts.
Key Achievements
Awarded for successful implementation of a critical telecom project involving migration of telecom customers’ information to SAP systems.
Contributed to overall company revenue growth of 10% in 2014 by delivering quality systems that helped customers manage their mobile/cable invoices efficiently
Attained 0% of schedule slippages on total delivery of project artefacts.
Attained 100% turn around time on issue resolution of projects.
Achieved 100% of Project defects against target of 92%.
INFOSYS LTD,Pune, India
Systems Engineer –Finacle(Universal Banking Solution)
02/2011– 04/2013
Domain : Banking/Financial Services
Areas of Responsibility
• Maintained and delivered banking solutions to leading banks across 81 including ANZ,EMIRATES and NYKREDIT.
• Identified and met customers’ needs in Core Banking and Retail Banking through Finacle -banking software (frontend/backend) development
• Coached and supervised newcomers on the business process of the job.
• Responsible for delivering Process Presentations to team of 12
• Technology used include UNIX,C,C++,SQL, JAVA, JS Scripts
Key Achievements
Received a Letter of Commendation for achieving highest possible CGPA(5.0) in the Business,Communication and Technical skills Training Program.
Awarded and appreciated for successful Product Implementation(Go-Live) in DBS Bank which helped optimize their operations.
Achieved 100% quality on the projects delivered against a target of 100%.
IBM INDIA PVT LTD.,Hyderabad,India
Technical Service Associate,
07/2010 – 01/2011
Domain : ITeS
Areas of Responsibility
• Efficiently Communicated business solution with the client –ASTRA ZENECA
• Resolution of IBM machine hardware/software technical issues of the client
• Interacted with global customers from the Europe,Middle East and Asia Pacific(EMEA).
• Technology used include IBM remedy ticketing tool, MS EXCEL, MS POWERPOINT.
Key Achievements
Recognised with a Customer satisfaction award(CSAT) thrice in a monthfor prompt solution delivery to the client
Received bi-monthly award of a star performer for consistent solution delivery.
