I am a highly self-motivated information technology professional with good all-round managerial, supervisory and technical expertise. My experience has leveraged my expertise in IT management, ERP system implementation and operations, IT security, system upgrades , network administration, user support and troubleshooting. Through out my experience, I have excelled in performing installation, configuration, maintenance , support and troubleshooting of all network components, administering and upgrading network systems, planning and maintaining network cabling as well as determining and maintaining all IT policies and procedures. Led by my strong managerial, supervisory, communication, analytical, problem-solving and decision making skills, I have established a unique ability to steadfastly manage duties and responsibilities pertinent to the growth of a company. Moreover, I can handle highly confidential information, conduct research into ICT issues and products and present ideas in a user-friendly language. My goal is to secure a position where my management and robust IT experience will be utilized in providing professional technical and operational support for systems.
IT service management, It Management, IT operations, Budgeting, service desk management, it infrastructure management, remote user support, remote infrastructure management, customer service, sap business one implementation and management, crystal reports, query writing, query optimization, project management, sap hana administration, shell scripting, service level agreement (SLA), vendor management
Travelling, taking nature walks and hikes, participating in church fellowships, kitchen gardening, taking road trip, swimming, reading books, watching movies
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