Versatile and results-driven professional with a proven history of success across diverse work environments. Adept at translating strategic directives into tangible and impactful outcomes through the cultivation of collaborative team dynamics and robust relationship-building. Known for adaptability, reliability, and an unwavering commitment to achieving objectives within established timelines. Possesses a comprehensive skill set encompassing research and analytics, complemented by ongoing professional development through enrollment in a master's program in Pharmaceutical and Analytical Science. Recognized for the seamless adaptation to new settings, I am poised to contribute immediately to challenging projects and organizational goals.
- Quality Management System (eQMS)CAPA& Risk Assessment.
- Record Analysis.
- Knowledge Management.
- Microsoft proficiency.
- Communication.
- Time Management.
- Teamwork & Diligence.
- Solution based approach.
- Hospitality.
- Customer service.
- Drug dispensing.
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Trainee Pharmacy Assistant
Pharmaco Chemist, Manchester,UK
Jan 2024 - Present
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Kept accurate counts of medications, chemicals and supplies and updated records.
- Dispensed medication accurately against customer prescriptions.
- Checked inbound pharmacy stock met quantities listed on delivery records.
- Worked under guidance of pharmacist to prepare compounds and dispense medications.
- Priced and labelled medications with high accuracy.
Senior Quality Assurance Specialist Eskayef Pharmaceuticals Limited, Dhaka, Bangladesh
Jan 2023 - Aug 2023
- Managed In-process control of a sterile facility.
- Managed CAPA, analysing Risk Assessment, and ensuring Quality Management System (eQMS).
- Managed the Process & Cleaning Validation and Media Fill.
Key Achievements: Ensured quality metrics for safety & efficacy, ensured Spot checking & Troubleshooting, released 300+ batches of finished goods for marketization over the cycle, and facilitated New product development &Analytical development.
Quality Assurance Specialist | Eskayef Pharmaceuticals Limited, Dhaka, Bangladesh
Dec 2020 - Dec 2022
- Executed the preparation of Annual Product Quality Review (APQR).
- Executed reviewing documents (BMR, PBPR, SOP, COA, Finished product specification, Qualification & Re-qualification).
- Executed QA Oversight.
Key Achievements:Successful documentation of Standard Operating Procedures (SOP), Specification, Protocols, Reports and performing GAP Assessments.
PharmacyAssociate | LAZZ PHARMA, Dhaka, Bangladesh
Mar, 2020–Aug,2020
- Drafted patient profiles while maintained and updated them as per need afterwards.
- Managed counter sales, and dispensed medicines as per prescription.
- Executed stocking of inventory.
- Assisted patients with information regarding common diseases and products.
- Assisted patients on the variety of services offered by the pharmacy.
Retail Assistant| SWAPNO, Dhaka, Bangladesh
May, 2019–Dec,2019
- Welcomed customers with a focus on providing personalized assistance in merchandise selection, accessory
pairing, and facilitating purchases, both in-person and by coordinating online orders.
- Maintained optimal stock levels by consistently replenishing inventory based on sales records, ensuring well-
organized and visually appealing product displays.
- Monitored and maintained accurate product availability and
stock count records.
- Executed daily store opening and closing procedures with meticulous attention to detail, including logging health and safety concerns.
- Prepared the sales floor for customer engagement and implemented rigorous security measures.
- Enhanced the in-store experience by delivering exceptional customer service characterized by positivity and
attentiveness.
Cafe Assistant| The White Canary Cafe, Dhaka, Bangladesh
Sep, 2017–Jun, 2018
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed cash transactions and accurately processed customer payments.
- Assisted in training new staff members on service standards and menu knowledge.
- Upheld restaurant policies and procedures, including adherence to health and safety regulations.
- Collaborated with colleagues to maintain a cohesive and efficient service environment.
- Assisted in organizing and executing special events or promotions.
Stayed informed about menu changes, daily specials, and promotions to effectively communicate information to customers.
- Maintained a professional and courteous demeanor, resolving customer concerns with diplomacy.
Playing Football
Fishing
Reading books
Research
Playing Sudoko
Solving crossword puzzles
Watching documentaries
Wine testing
Social work
Volunteering
