Seasoned in GDS platforms, B2B sales, and top-tier customer service. Proven track record in high-paced environments. Multilingual professional poised to enhance customer experiences across the travel, hotel, and customer service industry with adaptability, innovation, and a commitment to excellence.
Exceptional in GDS platforms, excelling in Amadeus, Galileo, and Sabre. Proven track record in customer service, sales support, and revenue optimization. Proficient in B2B sales stratergy, team leadership, and travel operations. Strong problem-solving & communication skills. Adaptable and experienced in high-paced environments. Multilingual- proficient in English, and Hindi.
Arjaa Travel & Tourism, Al Khobar, KSA ( Apr 2016 - Present ): Senior Business Travel Sales Consultant, excelling in GDS platforms, generating substantial revenue, and leading in client satisfaction. Thomas Cook India Pvt Ltd, Mumbai ( Mar 2014 - Dec 2015 ): Business Travel Sales Consultant, ensuring cost-efficient travel solutions, fostering airline relationships, and contributing to revenue growth.Tech Mahindra Business Services LTD, Mumbai ( Jun 2012 - Aug 2013 ): Customer Service Rep, providing effective technical support, achieving high customer satisfaction, and demonstrating strong problem-solving skills.
Passionate about Music & outdoor sports, finding joy in melodies and the thrill of nature- striking a balance between rhythm and adventure in every pursuit.
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