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Job Title |
Assistant Restaurant Manager |
Line Manager/ Reports to |
Insert as applicable e.g. Restaurant Manager |
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Team/ Department |
Insert as applicable |
Location
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Insert as applicable or such other location that may be required of the job role Website details can be inserted here |
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Job Ref & about the organisation |
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Social Media info etc |
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Core Objectives |
Responsibility to assist with the running of the restaurant, including both kitchen and for all Front of House Duties.
This includes assisting the Line Manager with planning and pricing menus, assisting in the management of preparation and cooking, all foods and beverages to adhere to agreed prices/budgets and maintain applicable quality standards and records whilst maintaining delegated responsibility for ordering and obtaining supplies, quality control and management of team members, subject to the guidance of the Line Manager.
Assisting the Line Manager with ensuring compliance with sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.
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Main Tasks/Duties and Responsibilities
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Responsibility to staff and direct the team:
– to assist the Line Manager to manage the preparation and cooking of all foods and drinks/beverages – to assist the Line Manager to manage planning and pricing of menus and food and drinks/beverages to adhere to agreed prices/budgets and maintain applicable quality standards and records – to assist the Line Manager to manage ordering and obtaining supplies – for ensuring there are sufficient team members at all times and within agreed budgets – quality control of all supplies, food, drinks/beverages, kitchen hygiene and health and safety – assist your Line Manager – to assist the Line Manager to meet your targets and those of the team as a whole – smooth running of the of the team – contribute to training and development of the team – adhere to statutory obligations and agreed quality and best practice guidelines – to assist the Line Manager to manage Front of House duties to include taking and making reservations, taking and serving order, clearing and preparing tables, prepare the bill and take payment – understand food preparation and cooking and the “ingredients” of food and beverages and train your team to enable them to confidently deal with customer queries etc – manage customers’ expectations and assist in dealing and resolving all queries
Day to day responsibilities for the team as agreed with your Line Manager to include: – ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures. – to assist the Line Manager to manage the designing, planning, costing and pricing of menus – to assist the Line Manager to manage and co-ordinate food and beverage preparation – quality management of food and beverages – investigate and resolve customer complaints – effective liaison, support and assistance with the remainder of organisation – allocate workloads to team members – supervise, manage and direct the overall performance of the team – subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met – maintaining accurate records and accounts as required and reporting as agreed – set an example for team members of commitment, work ethic and habits and personal character – responsibly use resources and control expenses to operate within budgetary controls – adhere to all organisation policies and procedures
From time to time you may be expected to be part of special projects as are reasonably required of your job role. You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally. |
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Hours |
Your usual hours will be from 11am to 8pm. However you will be expected to work as and when is necessary to meet the needs of the team and your targets.
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Secondary Tasks/duties
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The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop and expand the business of our organisation and its interests generally.
You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation and its customers/clients. You must obey all lawful and reasonable orders given to you and comply with the organisation’s rules, procedures and policies |
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Management / supervisory responsibilities
People or equipment
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People who report to you
You have responsibility for the other team members who will report directly to you
Equipment You are responsible for the equipment provided to you for use in your job role and to your team. This means you must ensure that equipment is used in accordance with training provided, all of the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment used by the team is maintained and can be used/operated at all times. |
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Essential Abilities/ Competencies of this job role |
You need
– qualifications sufficient to perform the job role – insert as required – certification required insert as required – languages as required – insert as applicable e.g. English, Italian – experience in this type of job role – insert as applicable e.g. minimum 5 years – good understanding and proven ability of the business and management principles required for the role – leadership with ability to drive and develop a team – genuine desire to serve the needs of customers with a strong personal responsibility for achieving customer satisfaction – Excellent analytical, interpersonal, organisational and communication skills. – high integrity and honesty in all dealings – project management skills – ability to work under pressure insert anything else required You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations (particularly of any professional body) and with any law which applies to your job role.
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Special working Conditions |
You may be expected to work in accordance with the organisation’s overtime policies
Insert following if applicable – The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires INSERT any accommodation information as required e.g. “live in” etc |
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| Salary level | C – £30,000 | ||
| Benefits | insert details of any benefits | ||
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Approved by Name |
John Smith |
Job Role |
Insert details as applicable |
Date approved |
10/11/2012 |
